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RealmRealm AccountingMinistryPlatformeGivingPDSACSConnectShepherdGrowth MethodHeadMasterRefresh WebsitesTrust CenterGo MethodMissionInsite

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Scanned Checks with Missing Details

Invalid MICR Characters (Edit MICR Data)

If you have a check where the Batch Manager Tool reads a MICR number with invalid characters (for example, letters or symbols), it doesn't match to a Donor. If this occurs, the Account and/or ABA fields are blank, indicating that there is a problem.
Note: The Edit MICR dialog only applies to Donations with a Payment Type of Check. Routing and accounting number fields are read-only except through the Edit MICR Data dialog box. Any other Payment Types have Item Numbers you can edit that allow for non-numeric values.
  1. Load the check in the scanner.
  2. Click the Rescan icon next to the Donation row.
  3. If the MICR is still not read, click the Account and/or ABA field to open the Edit MICR Data dialog box.
  4. Review the check image.
  5. Set the Item Number location (the default is Last or None, and other options are First and Middle).
    Tip: Use the check symbols images in the Edit MICR dialog box to determine number location.
  6. Enter the account, routing, and item numbers from the check.
  7. Click Save.
  8. If the data entered is still invalid or incorrect, rescan or reopen the Edit MICR Data dialog box as needed.
  9. If needed, click Match Donors to assign the Donor.
    Note: If you don't correct this issue with an Account and/or ABA field before you close the Batch for the first time after scanning, a blank value saves in these fields. When you reopen the Batch, choose an option to assign the Donor, if needed.
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Last updated: July 12, 2024