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Scanned Checks with Missing Details

Missing Images

If you have a check or envelope scanned in the BMT that is missing an expected image, the row turns red (preventing the Batch from being finalized) and a "Warning! Missing image!" message indicator displays where the expected image should have been. To resolve this error, follow the Re-Scan steps.

Image displaying an example check with the "Warning! Missing Image!" warning to the right of the check.

The number of expected images is based on the Scan options selected:

  • Checks Only: Two images
  • Checks + Envelope: Four images
  • Envelopes Only: Two images