Manage Your Church Profile
Enter and maintain information about your church and adjust settings that affect your Realm site.
You'll store unique information about your church on the Account Summary page. When you purchased or converted to Realm, it's very likely that your onboarding specialist set up specific information, such as site number and package type. They may have also walked you through entering your address and other contact information. If any of this information changes or you want to fill out your profile more completely, you can return to this page to make modifications.
The information stored on your profile page is viewed by your congregants throughout your site. For this reason, it's a good idea to fill it out as completely as possible and keep the information current. Settings you change here can also impact the behavior of your site.
View and Update Your Profile or Location
Make changes to your church's profile such as updating service times and locations.
- You must be an administrator to do this.
The information stored on your profile page is viewed by your congregants throughout your site. For this reason, it's a good idea to fill it out as completely as possible and keep the information current. Settings you change here can also impact the behavior of your site. Your site ID (shown on this page) is also referenced by our support team if you call for assistance.
- Next to Profile, click
and select Edit Info.
Add or Update Your Logo
Your logo is an instant identifier and reassuring symbol in certain circumstances.
- Your file must be 10MB or smaller.
- Your file must be saved in the .png, .jpg, or .gif format.
- You must be an administrator to do this.
Once added, your logo appears in certain areas on your site and in certain communications. Typically, this is your church logo or an image that contains your church name. Logos are a visual way for your users to instantly identify you and be reassured that they are in the right place.
Logo SpaceThe logo space is 212 pixels wide and 130 pixels high. You can zoom out to fit in taller logos, and Realm will add white space to fill in the area on the left and right. If you zoom in on smaller logos, it might lose crispness.
- Once uploaded (you might have to refresh the page if you just added one), you can hover over the logo to change or delete it.
- Click
to edit the image or upload a new one.
- Click
then click Permanently Delete to delete the image.
- Click
Create or Change Your URL
Where people come to find you online.
- You must be an administrator to do this.
- In the top-left corner, click your site name then System Settings. Then click Account Summary.
- Next to Church Profile, click
and select Edit Info.
- Scroll to the bottom of the page.
- Enter your preferred URL and click Check Availability.
- Once you find a name that's not in use, click Save.
View Site Number and Package
Know where to find your site number and version.
- You must be an administrator to do this.
Your site number comes in handy when communicating with our support team. Your subscription package determines which features you have access to.
- In the top-left corner, click your site name then System Settings. Then click Account Summary.
- Note the highlighted box to the right of your Church Profile information. This displays your site number. It also lists your Realm package and whether you have the Accounting package.
- You can also look for the green icon in the lower-left corner of any Realm window.
Realm Package Plans
This articles explains how to locate the Realm package you're using.
If you're not sure which plan you have, look for the green icon in the lower-left corner of any Realm window. You can also see which accounting package you have.
= Office
= Inform
= Connect
= Multiply
= Realm Accounting