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Customize the Event Confirmation Email

Customize the confirmation email text that registrants receive after registering for an event.

  • Only available to administrators and users who have the Manage Events permission.

When people register for an event, they receive a confirmation email that provides information about that event. You can customize the text sent in the confirmation email to better fit your event or to include additional information registrants might need.
  1. In the top-left corner, click your site name then Realm. Then click Registration Events > Upcoming.
  2. To customize the email for an existing event, select the event to open it.
    If you are creating a new event, you'll find this option on the Overview Tab under Advanced Options as you progress through creating the event.
  3. Beside the event name, click the more options button , then click Edit.
  4. On the Overview tab, scroll down to the Advanced Options heading, and click Customize Confirmation Email.
    If you do not see this button, check with your software administrator to be sure you have the correct permissions.
  5. Enter your customized text in each text box. The Email Body text box allows for formatting such as bold, italics, lists and hyperlinks.
  6. If you need to change the text back to the default email message, click Reset to default content.
  7. After you've made all of your changes, click Save.