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Edit a Pledge

Update pledge details in Realm.

  • You must have the Enter Pledges permission to perform this task. See Responsibilities for more information.
  1. In the top-left corner, click your ministry hub then Realm. Then click Giving > Pledge Campaigns.
  2. Click a campaign.
  3. Click the magnifying glass icon, and enter the name of the pledger to search for a pledge.
  4. Click the ellipsis icon next to the person whose pledge you want to edit, and select Edit.
  5. Make any necessary changes, then click Save.

Delete a Pledge

Remove a contributor's pledge from a campaign.

  • You must have the Enter Pledges permission to perform this task. See Responsibilities for more information.
  1. In the top-left corner, click your ministry hub then Realm. Then click Giving > Pledge Campaigns.
  2. Click a campaign.
  3. Click the magnifying glass icon, and enter the name of the pledger to search for a pledge.
  4. Click the ellipsis icon next to the person whose pledge you want to delete and select Delete.
  5. To confirm, click Delete again.
    A dialog box displays to let you know the pledge was deleted.

Forgive a Pledge

Set the remaining amount for a contributor's pledge to zero.

  • You must have the Enter Pledges permission to perform this task. See Responsibilities for more information.
Circumstances occur that are out of a contributor's control. In cases where they can't fulfill a pledge, forgive it.
  1. In the top-left corner, click your ministry hub then Realm. Then click Giving > Pledge Campaigns.
  2. Click a campaign.
  3. Click the magnifying glass icon, and enter the name of the pledger to search for a pledge.
  4. Click the ellipsis icon next to the person whose pledge you want to forgive, and select Forgive Remainder.
  5. Enter a reason for why you want to forgive the pledge, and click Forgive.
    Note: Forgiven pledges remain on the list but replace the amount remaining with the forgiven status. A dialog box alerts you of this status. To view information or the history of the pledge, move your cursor to the information icon. The date, reason, and who forgave or reactivated the pledge displays. Forgiving a pledge does not change the total amount pledged for the entire campaign.

Reactivate a Pledge

If a contributor can continue to give towards a campaign that they were previously unable to, reactivate their pledge.

  • You must have the Enter Pledges permission to perform this task. See Responsibilities for more information.
  1. In the top-left corner, click your ministry hub then Realm. Then click Giving > Pledge Campaigns.
  2. Click a campaign.
  3. Click the magnifying glass icon, and enter the name of the pledger to search for a pledge.
  4. Click the ellipsis icon next to the pledge you want to reactivate and click Reactivate Pledge.
  5. Enter a reason for why you want to reactivate the pledge and click Reactivate.
    Note: When you reactivate a pledge, a dialog box displays. To view information about the pledge and its history, move your cursor to the information icon. The date, reason, and who reactivated or forgave the pledge displays.