Retainers
Learn more about retainer relationships, including technicians on retainer.
Retainers further develop the relationship between your church staff and a person at ACS Technologies. No matter where you are in your MinistryPlatform journey, a retainer relationship can benefit your church in the following ways:
- Regular meetings between your team and our representative
- A discount for prepayment of services
- Three-month renewable retainer terms
Technician on Retainer
Work with our talented team of technicians to use MinistryPlatform to its fullest. You might want a technician on retainer when your church has a strong MinistryPlatform administrator (SPoC) and wants to extend and automate many features. For pricing, call 1-800-736-7425.
- Communicating directly with your technician by emailc
- Having the technician in your project management system (for example, MS Teams).
- Work against your sandbox and/or production system.
- MinistryPlatform database extensions, such as custom tables and fields.
- MinistryPlatform metadata extensions, such as pages, sub-pages or tabs, read-only pages, and filtered pages.
- MinistryPlatform automation, such as notifications, processes, and webhooks.
- Report authoring, like paginated, mobile reports.
- Database automation, such as routines and notifications allowed.
- Research into data and metadata issues before opening a support case.
- Helping development efforts applying all of the above.
- Data repair and restore operations, for example, undoing an incorrect mass assign.
- Data imports and data reorganization through scripts.
- Custom development (quoted separately).
- Researching application errors (quoted separately).
Our technicians have a broad range of skills and there are many things they can help your team accomplish within the time budget. Even if our technician doesn't have a particular skill, they can consult with a different technician. That time applies to your retainer at the retainer rate.