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Manually Add a Task

Instructions to manually add a task using the New Task button.

Most tasks are created automatically through processes. However, there may be times when you want to manually add tasks.

Add a task related to a record:
  1. Go to the record associated with the task you want to create.
    If you're creating a task that needs to be completed as part of household care, you might open the relevant Care Log Entry record.
  2. Expand the Tasks panel on the right.
  3. Click New Task.
  4. Enter the information about the task. For details, see Task Fields.
  5. Make sure the Attach to current record option is selected.
  6. Click Save.
Add a task not related to a record:
  1. In the navigation menu, click Home, then click the My Tasks tab.
  2. Click New Task.
  3. Enter the information about the task. For details, see Task Fields.
  4. Click Save.

All tasks display on the assigned user's dashboard when they go to Home, then click the My Tasks tab. If the task is related to a record, it also displays in the Tasks panel for that record.

Task Fields

A list of fields you'll find in the New Task tool and their definitions.

Example of a Task:

Gif showing the New Task tool in action

Assigned To
The User or User Group that needs to take action on the task.
Complete When
If you assign the task to a user group, you must define when the task is complete:
  • A Majority (50% or More) Complete: Require at least 50% of the User Group to agree to approve or reject the task. The task won't be complete until at least 50% of recipients reply to it in the same way.
  • All Users Complete: Require all users in the User Group to agree to approve or reject the task.
  • At Least One User Completes: Allow any individual user of the User Group to approve or reject the task.
Title
Descriptive name for the task.
Start Date
Optional. When the task starts.
Due Date
When the task is due.
Note: If a process step created the task and there is no specified deadline, the due date will be calculated five days after the start date.
Task tab
Enter details about the task, such as what the user or user group needs to do to accomplish the task.