Background Check Status/Summary

There are two Background Check notifications which work independently of each other. You may use both, one, or none as they are configured separately.

This notification informs people who created a background check of the status of all their background checks in one email message.

• Frequency: Weekly.
• Recipients: People who created a background check (as long as they still have at least one MinistryPlatform security role).
• From/Reply To: Your DBMail account email.
• Contents: The status of all background checks the person submitted divided into four categories: Returned Past 7 Days Review Required, Cleared Past 7 days, Not Yet Submitted, and Pending.
• How to Stop: Set the SERVICES, BackgroundCheckNotificationTemplateID configuration setting to 0 (zero) to turn off notifications.
• Method for Sending: DBMail.
• Logging in Messages: Weekly. MinistryPlatform copies the template message and logs recipients.
• Configuration Settings:
  • SERVICES, BackgroundCheckNotificationTemplateID specifies which message template to use for notifications.
  • SERVICES, BackgroundCheckNotificationWeekdayNumber specifies which day of the week to send the notification. 0 = everyday, 1 = Sunday, 2 = Monday, 3 = Tuesday, 4 = Wednesday, 5 = Thursday, 6 = Friday, 7 = Saturday, 8 (or higher) = Never (turns notification off).
• Merge Fields Supported:
  • Subject: [Nickname].
  • Body: [Nickname], [Church_Name], [Returned_Not_Clear], [Returned_Clear], [Not_Yet_Submitted], [Pending].
• Initial Configuration: Installed turned on using the default message template and sending Wednesdays.
• Optional Configuration: Modify the message for your church. There is a template message called Background Check Updates for you to edit and use.

Background Check Needed

This notification email lists the group participants that are in a group with a group role that requires a background check but the background check is expired or doesn't exist.

• Frequency: Weekly on Wednesdays.
• Recipients: Primary Contact of the Ministry responsible for the Group/Team if they have a valid email address and at least one Security Role.
• From/Reply To: Platform Message Template.
• Contents: A list of people serving who need a Background Check.
• How to Stop: Set the SERVICES, BackgroundCheckNeededNotificationTemplateID configuration setting to 0 (zero) to turn off notifications.
• Method for Sending: Platform.
• Logging in Messages: Weekly. MinistryPlatform copies the template message and logs Recipients.
• Configuration Settings:
  • SERVICES, BackgroundCheckNeededNotificationTemplateID specifies which Message template to use for notifications.
  • SERVICES, BackgroundCheckNeededNotificationWeekdayNumber specifies which day of the week the notification will be sent. 0 = everyday, 1 = Sunday, 2 = Monday, 3 = Tuesday, 4 = Wednesday, 5 = Thursday, 6 = Friday, 7 = Saturday, 8 (or higher) = Never (turns notification off).
• Merge Fields Supported:
  • Subject: [Nickname].
  • Body:
    • [Nickname].
    • [No Background Check]: There is no background check on file.
    • [Expired_List]: Those serving with expired background checks.
    • [Church_Name]: The name of the church for this list.
    • [Ministry_Name]: The ministry of the group where the member is a group rarticipant.
    • [Volunteer_List]: The first 25 adult team members for each status - Not Clear, Not on File, Incomplete, or Expired. This includes the ministry and the background check type.
    • [Ministry_Summary]: The total number of adult team members with a background check.
• Initial Configuration: Installed and turned on using the default message template. Sends on Wednesdays.
• Optional Configuration: Edit the message for your church. You can edit and use the Background Check Needed template message.

Troubleshooting

To ensure this notification sends properly, appropriately categorize your group roles with the Background Check Required field set to Yes or No.