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Check-In Suite Home

Time Sync

Sync your kiosk clock and server clock to ensure printing functions properly.

If these clocks get out of sync, a warning message displays:

Image displaying the "Kiosk clock is out of sync" error dialog box.

You can resolve this.

  1. From the kiosk, right click the time in the lower-right corner.
  2. Click Adjust date and time.
    Image displaying the settings menu. The Adjust date and time button is the first option.
  3. Set the Set time automatically slider to On.
  4. Set the Set time zone automatically slider On.
  5. Click Sync Now.
    Image displaying the Date & time screen. The Sync now button is under the Additional settings heading.
  6. Close the browser and relaunch.
Note:
  • If your kiosk and server are in different time zones, that's okay! The warning takes time zone into consideration, so you can set your kiosk to local time.
  • If the message continues to appear after syncing, clear the browser cache on the kiosk to ensure Check-In Suite uses the correct local time for the kiosk.
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Last updated: July 12, 2024