Assign Member Phones & Emails
Move the phone numbers and email addresses that belong to members from the Family record to the appropriate Member record.
Why is this required? Moving phone numbers and email addresses to Member records ensures they will display on the appropriate Contact record in MinistryPlatform. For eGiving processes, it is very important that your primary (head and spouse) records have correct and valid phones and emails assigned to them.
What does this step entail? You'll start by running part of the Clean Up Data process in PDS to clean up your Phone Type and Email Type lists. Then, you'll download, add, and run a report that identifies any records that need to be manually updated.
How long will this take? This process can take some time, so be sure to plan accordingly. If you need assistance, call PDS Support at 1-877-737-4457.
All member phone numbers and email addresses display on the correct Member records and not the Family record.
After you've assigned member phones and emails, you can run the Clean Up Data process.