August 19, 2026
Release 2026.17 continues background check and reserved seat stabilization in Go Method, with corrections to assigning seats on a trip that has a headcount limit, background check payment, the email sent when a seat is assigned, background check status on trip profiles, and site access.
For more detailed help, see Reserved Seats.
Background Check and Reserved Seat Corrections
| Issue | What was corrected |
|---|---|
| Seat owners couldn't assign their remaining seats on a trip with a headcount limit | When a trip had a headcount limit, seat owners saw an error saying there were no spots left because their reserved seats were counted twice: once when reserved and again when assigned. Reserved seats are now counted only once, so seat owners can assign all the seats they hold. |
| Assigning a reserved seat sent the wrong email | When a seat owner assigned one of their reserved seats, the person receiving it got the Added Team Member to Trip email, which told them an administrator had already added them to the trip. Their application still had to be completed and reviewed, so that message was misleading. Assigning a reserved seat now sends the Participant Registered email. |
| The Resolve button ran a background check without collecting payment | When someone used the Resolve button to run a background check and no payment was on file, they weren't prompted to pay, and the check couldn't be processed. The Resolve button now collects the background check fee before running the check. |
| Seat owners couldn't pay a background check fee from Your Reserved Seats | When a seat owner assigned a seat from Your Reserved Seats, the background check payment for the recipient failed with the message "Background check payment failed." A second attempt reported that the seat was no longer available, so the assignment couldn't be completed. Background check payments made while assigning a seat from Your Reserved Seats now succeed, and the seat remains available until the assignment is finished. |
| A trip profile showed a background check as both complete and incomplete | An applicant's trip profile could show their background check as complete in one place and incomplete in another, so administrators couldn't tell whether the requirement had been met. Go Method now reports one consistent background check status on the trip profile. |
| Some churches received an error when opening Go Method | Administrators and volunteers at some churches received an error every time they opened Go Method and couldn't reach the sign-in screen, even though nothing was wrong with the site's setup. Those sites now open normally. |