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Seat Owner

Purchase of Reserved Seats

Seat Owners can purchase reserved seats for a trip before all team members are confirmed. You do not have to be participating in the trip to make a purchase.

  • You'll need a credit card or account with a payment processor (Vanco, Stripe, etc.) to purchase seats.

  • You can only make a purchase during the registration period.

  1. Navigate to the trip's reserve seating purchase page. This is accessible via a direct link to the trip, even if you don't yet have a username and password.
  2. On the trip page, click Reserve Seats.

    Image showing a demo public trip
  3. If you're not already signed in, you will be prompted to create an account or sign in.


  4. Enter or click +/- to select the number of seats to reserve for each member type, then click Next Step.
    • A minimum or maximum purchase quantity may apply.
    • Team member types (Team Leader, Team Member, Doctor, Nurse, etc.) vary by trip.

    Showing a seat owner's view of reserving seats for team member types
  5. For each seat, select to pay the deposit or the full amount. Apply a coupon or auto-discount code, if one is available. Your total will display to the right. Click Continue.

    Selecting deposit or full payment for each reserved seat, applying a coupon or auto-discount code, and viewing the total amount due.
  6. Enter your credit card information, then click Pay & Reserve Seats.

    Entering credit card details and billing information before clicking Pay &Reserve Seats to complete the reserved seat purchase.
  7. Click Pay & Submit to complete the purchase.

    Confirmation page thanking the user for the purchase and offering options to assign or gift reserved seats or go to the trip dashboard.
  8. When you see the confirmation of payment, choose how to proceed:
    • Select Assign or Gift Reserved Seats to be redirected to the Portal and assign seats immediately.
    • Select Go to Trip Dashboard to view the public trip dashboard.
You just became the seat owner. Your reserved seats are purchased and available to assign to team members from the trip dashboard or the Portal. Additional seats can be purchased by repeating this process or from your event's dashboard.
Seat owners cannot view trip information until they assign at least one seat to an applicant who is accepted on the trip. To assign a seat to a team member, see Assign a Seat to a Participant.
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Last updated: July 22, 2026