October 14, 2026
Release 2026.21 lets applicants finish their trip applications, limits pre-approval actions to that step's reviewers, corrects background check connections and types, sends denial emails to rejected applicants, saves changes to custom fields, keeps background checks and references when you merge people, and corrects several reserved seat and signup group issues.
Application, Background Check, and Reserved Seat Corrections
| Issue | What was corrected |
|---|---|
| Some applicants couldn't complete their trip application | After selecting Apply Today and signing in, some applicants couldn't continue, so their applications were never submitted. Applicants can now complete and submit their application, including on trips where the team member type requires a background check. |
| Turning off a background check connection didn't remove it | When you turned off a background check connection, the page looked like it saved, but the connection stayed in your list. Connections you turn off are now removed from your list and from the background check options on your trips. |
| Editing a background check type created a duplicate | Editing a background check type, such as adding an expiration, created a copy of that type. Your changes are now saved to the existing type, and no duplicate is created. |
| Some background check connections showed no types in the trip editor | In the trip editor, the background check list for a team member type sometimes showed a connection with no types under it, so you couldn't assign a background check. The list now shows every type under each connection, so you can select and save a background check for the team member type. |
| Group leaders were separated from their signup group | When a group leader registered other people and then registered themself, the leader couldn't see their own pending application in the new view, and other group members appeared as if they'd registered on their own. Everyone the group leader registers now stays in their signup group. The leader can see their own application in the new view and can still help group members finish. |
| Administrators who weren't pre-approval reviewers could accept applicants | Administrators who weren't reviewers for a pre-approval step could see the gray bar and Actions button for an applicant still in pre-approval, and could accept that applicant. Now only reviewers for that step see Actions. Everyone else sees "This applicant is awaiting pre-approval review." |
| Deleting a participant who owned reserved seats broke their trip dashboard link | Deleting a participant who owned reserved seats left the seat owner with a broken trip dashboard link. You now can't delete a participant who owns reserved seats until their seats are transferred or released, and a message explains this. |
| Rejected applicants didn't receive a denial email | Rejecting an applicant didn't send a denial email to anyone, including the applicant. Rejecting an applicant now sends a denial email, including to a minor's guardian. |
| Changes to existing custom fields weren't saved | Changes to an existing set of custom fields weren't saved. Your changes are now saved, and you can't delete a question that a condition uses. |
| Merging people deleted background checks and references | Merging people deleted the duplicate profile's background check and references instead of moving them. When you merge people now, a completed background check and references carry over to the profile you keep. Background checks and references removed by earlier merges aren't restored, so review any profiles you've merged. |
| Line items didn't appear on group invoices after reserved seats were assigned | When an admin assigned reserved seats in a group that has an invoice, the person's line items never appeared on it. The line items now appear on the group's invoice. |
| Removed participants still received trip notifications | Participants who were removed from a trip still received its notifications. Removed participants no longer receive trip notifications. |
| Capacity counts didn't update after an approval | Capacity counts for each team member type didn't update after an applicant was approved. The counts now update after an approval. |
This release also includes performance improvements and other behind-the-scenes fixes.