Live Chat Support
Connect with an agent to get support in real time.
- Only available to those in the Manage Users list.
- In the bottom right corner, click
.
- When the chat box displays, go to Start a new chat to type in your message.
- Click
to send your message.
- To minimize the chat box, click
.
Note: After 10 minutes of inactivity in the chat box, the agent leaves the conversation. However, the conversation displays until you decide to end the conversation and exit out. After you exit out, the conversation is permanently removed and you will need to connect with an agent again for help. - To end the chat, click
, End conversation and exit out.