Void a Pending Online Contribution
Manually void an online contribution that you need to clear from the pending list.
- You must have the Post Gifts permission to perform this task.
You can void online contributions that have been pending for more than 10 days or have been refunded via check by you. Voids to pending online contributions will not post to the general ledger. This is not a refund through Vanco.
- In the top-left corner, click your ministry hub then Giving. Then click Contributions.
- Click the Online tab.
- Click Pending.
- Click
beside a contribution, and select Void.
- Enter a reason for the void.
- Click Void.