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Edit or Refund Pending Online Contributions

Edit or issue refunds for online contributions that have not processed yet.

  • You must have the Post Gifts permission to perform this task. See Responsibilities for more information.
  1. In the top-left corner, click your ministry hub then Realm. Then click Giving > Contributions.
  2. Click the Online tab.
  3. Click the ellipsis icon beside a contribution, and select one of the following:
    • Edit

    • Issue Refund

  4. If you edit, make any necessary changes, and click Save. If you issue a refund, enter a reason for it, and click Issue Refund again to confirm.