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RealmMinistryPlatformPDSACSAccountingGivingConnectShepherdGrowth MethodGo MethodMissionInsiteGatherHeadMaster ChildcareTrust Center
RealmMinistryPlatformPDSACSAccountingGivingConnectShepherdGrowth MethodGo MethodMissionInsiteGatherHeadMaster ChildcareTrust Center

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Emails

View Unsubscribed Individuals

See who didn't receive an email because they unsubscribed, and download the list as a .csv. To send them email again, opt them back in from the Opt-Out Dashboard.

When someone unsubscribes from an email, they no longer receive most emails from Realm. These congregants will still receive certain emails such as contributions statements and password reset emails. When you send an email from Realm to people who have unsubscribed, you can view these individuals in the email's statistics. You can also download a .csv file that includes a list of individuals who are unsubscribed.
Note: To resubscribe someone who unsubscribed, opt them back in from the Opt-Out Dashboard. See Opt Someone Back In to Email.
If you use Constant Contact, recipients can unsubscribe from emails sent through that system. Resubscribing them in Realm does not affect Constant Contact opt-outs; manage those directly in Constant Contact.
  1. In the top-left corner, click your site name then Realm. Then click Communications > My Communications.
  2. Click the subject of the email, then click the number in the Unsubscribed category.
  3. To download a .csv file of individuals who are unsubscribed, click the Download .csv button.
Troubleshooting
Administrator/Staff
Realm
Communications

Last updated: October 2, 2026