What would you like to know more about?

Allowed Attachments File Types

You can attach document, image, audio, and video files to resources and emails. Each resource file can be up to 20 MB, and the files attached to one email can total up to 25 MB.

File size limits

The same file types are allowed for resources and emails in Realm and the Connect App. Only the size limits are different.

Where you attach the fileSize limitExample
Resources on groups, serving teams, pathways, and profiles20 MB per fileA 20 MB Word document and a 15 MB image are both allowed because each file is 20 MB or smaller.
Emails25 MB total for all attached filesA 20 MB PDF and a 15 MB image are rejected because together they are 35 MB. Try compressing the files or making them smaller.

For security, you can't attach programs or other files that can run scripts on someone else's computer.

Allowed file types

CategoryFile types
Documents.doc, .docx, .pages, .odt, .rtf, .wpd, .pdf, .txt, .epub, .pub
Spreadsheets.xls, .xlsx, .numbers, .ods, .csv
Presentations.ppt, .pptx, .key, .odp
Images.jpg, .jpeg, .png, .gif, .tif, .tiff, .svg, .bmp
Audio.mp3, .m4a, .aac, .wav, .ogg, .wma, .mid, .midi
Video.mp4, .mov, .wmv, .mkv, .ogv, .flv, .webm, .gifv

How to add resource attachments

Anywhere in Realm or the Connect App that you see a resources or attachments tab, you can upload any of the allowed file types. Usually, you add a name, choose the file, and add optional notes. You may also be able to choose who can see the file.

Figure 1. Upload resources to groups, serving teams, and pathways

The Add Resource form with fields for name, file, notes, and who the resource is visible to.
Figure 2. Upload attachments to profiles

The Add Attachment form on a profile with fields for name, file, and notes.

How to add email attachments

You can attach any of the allowed file types up to 25 MB total. On the email editor, just click Add Files. For more email features, see Emails.


A clickable image of the compose email window showing where to add attachments.