Login, Create Account, & Password Reset
Information for administrators on how to configure the way users log in, create accounts, and reset passwords.
How you set up your Domain and Account determines how users can verify an account, log in, and reset their password. Review the following settings to keep everyone happy when they access the Platform:
- Text Message Configuration,
- User Account Settings, and
- User Account Emails.
Configuring Text Setup and Login
Confirm or add the following information to your Domain record. Once these are in place, your users can verify their accounts or log in via text:
- SMS Server Name – Twilio Account SID.
- SMS Server Password – Twilio Auth Token.
- SMS Server Callback Secret – A generated GUID value.Tip: We recommend using a GUID Generator to generate a random value.
See the Twilio Guide for full instructions.
Create Direct Links
You can create a link that skips the Log In screen and points people directly to sign up or reset their password. You might then send them this link when asked or post it somewhere, like your church website.
This also works for third party applications that MinistryPlatform integrates with, so congregants or parishioners can more easily navigate between products that your church or parish uses.
When someone clicks the link, they are taken directly to the Sign Up screen or to the Reset Password screen.
| Create Account | Reset Password |
|---|---|
User Account Settings
- Enable Simple Signon – Allows a user to log in with a mobile phone number or email address instead of a username. Set this to Yes. If you set this to No, users can still reset their password using a mobile phone number or email address.
- MFA Required – Require all or some of your users to use Multi-Factor Authentication.
User Account Messages
You can view the templates used for user account emails and text messages under .
Emails
- (NEW) Finishing Setting Up Your User Account for {church name}... Template: The confirmation email sent to new users when they click Create an Account on the login screen, if they selected email. Contains the [Code] token that the user can enter to finish creating their account.
- (NEW) Password Reset for {Church_Name} Account... Template: The confirmation email sent to users when they click Forgot Password on the login screen, if they selected email. Contains the [Code] token that the user can enter to reset their password.
- Login Verification Code (Email) Template: The email sent to users with the multi-factor authentication code, if they selected email. Contains the [Code] token that the user needs to enter on the MinistryPlatform login page within 10 minutes.
Text
- Create Account Verification Text Template: The confirmation text sent to new users when they click Create an Account on the login screen, if they selected text. Contains the [Code] token that the user can enter to finish creating their account.
- Reset Password Verification Text Template: The confirmation text sent to users when they click Forgot Password on the login screen, if they selected text. Contains the [Code] token that the user can enter to reset their password.
- Login Verification Code (Text) Template: The text message sent to users with the multi-factor authentication code, if they selected text. Contains the [Code] token that the user needs to enter on the MinistryPlatform login page within 10 minutes.