Browser Zoom

Sometimes when a browser is not set to be at 100% certain elements (buttons, scroll bars, and so on) are hidden. To fix this, press Ctrl and - until the elements reappear.

Force Refresh

Sometimes a forced refresh is necessary to clear up issues in your browser.

• Wikipedia — Bypass your cache
• Most PC Browsers — Ctrl + F5
• Apple Safari — Shift + Reload (toolbar button)
• Other Mac Browsers — Cmd + Shift + R

Clear Your Cache

Sometimes clearing your cache is necessary to clear up issues in your browser.

• Wikipedia — Bypass your cache

Local Storage

MinistryPlatform uses browser Local Storage to keep track of decisions Users have made, such as order and width of columns, sort order, and so on. Sometimes this information can become corrupted or out-of-sync with the Platform and needs to be purged.

Users are able to rearrange columns, change sort order, and modify column width on pages inside MinistryPlatform. If they need to reset their pages back to the default, these steps can also be used to accomplish that task. It's important to note, however, that following these steps clears ALL of their custom settings across ALL pages in the Platform. The customizations cannot be cleared on a page-by-page basis.