What would you like to know more about?

Show Page Sections

Changing Your Password

View and manage your Gather user settings, such as your password and two-step verification, and organization settings, such as organization billing, support requests, and authorized users.

When you make updates to your user settings, these changes are reflected across all of the connected products under your ACST subscription.

Change Your Password

Change your user account settings, including your display name, password, and two-step verification.

Update your user settings for Gather and all connected ACST products. Here, you can change your display name, update your password, and enable two-step verification for your account.

Changes made here impact just the individual logged into the account, but they synchronize across all integrated products. For example, if your organization has given you access to ERROR - unresolved reference (integratedproductName1) and Gather, your login will update across both of these products.

  1. Click your profile's icon in the top-right corner.
  2. Click Your User Account Settings in the drop-down menu. This will open your settings in a new browser tab.
  3. Enter your sign in information again for security purposes.
  4. Make changes to your user account:
    1. Click Edit next to your name to change your account's display name.
    2. Click Change Password in the Security section to update your account's password.
    3. In the Two-Step Verification section, you can turn additional account protection on or off.

ACST Account Management

You can view and manage your organization's settings, including billing, subscriptions, and permissions, if you have the proper access.

You must have the proper permissions for organizational settings to perform this task.
Individuals who have permission to access the organization's settings can view and update information about your organization. If you do not have access to a section, and you believe you should, contact your organization's administrator.
CAUTION: Account administrators have access to sensitive information such as billing, subscriptions, contact information, and permissions. Please make sure only current, authorized contacts have access to your ACST account.
These sections include:
  • Account Management: View and update the organization's contact information.

  • Manage Contacts: View and manage users that are associated with the organization's account.

  • Products: View the products the organization is subscribed to.

  • View/Pay Invoices: View and manage the organization's invoices and billing history. Add new payment methods, enroll in autopay, and enable paperless billing.

  • Manage Payment Methods: View, add, and manage payment methods.

  • Manage Cases: Create a new support case. View, track, and respond to existing support cases.

  • File Uploads: Send files to our team.

  • Downloads: View and download files from our team.

  • Updates & Drivers: View and download the latest version of applications, patches, utilities, or firmware.

  1. Click your profile's icon in the top-right corner.
  2. Click Organization Settings in the drop-down menu. This will open your organization settings in a new browser tab.
  3. Click the section you want to view or manage. This will open a new browser tab.