Managing Users and Organization Information
- In the Classic MyVanco Admin Portal, go to .
- Click Add.
- Enter the user's first name, last name, and email address.
- Assign a User ID. We recommended the format: firstname.lastname.
- Set access levels:
- Full – Credit/debit/eCheck access for the main admin.
- Add User – Access to manage users under the Admin tab.
- Virtual Terminal – Access for processing desktop card swipes.
- Save the user.
Manage Organization Information
Key Points:
- The person who signed up for Vanco is automatically added as a contact.
- Only verified contacts can receive Client Services support.
- Configure delivery methods for processing reports, billing invoices, or data file reports (for ChMS integrations).
- Go to .
- Click Manage Company Info/Contacts.