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Deactivate, Reactivate, or Delete a Team

Hide a team you're not using right now, bring it back when you need it again, or permanently remove a team and its history.

  • Only available to administrators and users who have the Manage Volunteer Teams/Serving Roles permission.

When a team has finished serving, you can either deactivate it or delete it. Which one you want depends on whether you'll need the team's records again.

  • Deactivate hides the team from your list but keeps its history and volunteer records. You can reactivate it at any time.
  • Delete permanently removes the team and everything recorded against it. Roles associated with the team are not deleted.
CAUTION: Deleting a team cannot be undone. If there's any chance you'll want the team or its history later, deactivate it instead.
  1. In the top-left corner, click your site name then Realm. Then click Volunteers/Serving > Volunteer Teams/Serving Teams
  2. If you're reactivating a team, select Show inactive. Deactivated teams are hidden by default.
  3. Click the ellipsis icon next to the team, then select what you want to do:
    • Deactivate— To confirm, click Deactivate again.
    • Reactivate— The team displays in your list again, with its history and volunteers intact.
    • Delete— Enter the reason for deleting the team, then click Delete.