Fulfillment FAQ
What are the requirements?
- Realm Inform, Connect, or Multiply
- Preferred Client contract
- Internet connection
- Fulfillment application
- U.S. only
How do we get the information to you to send out?
Once created this file is uploaded to a special ACST FTP site. Once all the files have been received, ACST will process them based on your specifications.
In Realm, see Export Statements to CSV, and follow the steps. After you export, use our fulfillment site to upload your file. Once we've received your files, we'll process them based on your specifications.
How do these statements look?
This service uses plain paper.
How often can we send statements using this service?
You can send statements monthly, quarterly, or annually. The file upload deadline is the first or third Tuesday of each month. Files received after the deadline are held for the next cycle.
How are the files processed?
If we find that data is missing after a run has been processed, will there be a charge for reruns? What is the cost?
Can I insert a letter or notice with the statements?
How will this save us money?
- How much do you pay for materials (e.g. your statement cost and envelopes)?
- How much do you pay on average for postage?
- How much does your labor—printing, stuffing, and sorting—cost to process?