Email and Text Setup

In order to send emails and text messages from the program, you must set up your providers. On the File menu, click Setup > Email & Text Setup.

Email and Text Setup Field Information

Email Server Setup

You can specify technical information for connecting to your email server. Obtain the required settings from your system administrator or Internet provider.

Email Server (SMTP)

SMTP stands for Simple Mail Transfer Protocol. Obtain these settings from your Internet provider's website or system administrator.

Email Server Port

The default setting is 25. Obtain this setting from your Internet provider or system administrator.

Server Requires Authentication
Some servers require authentication. Enter your email account name and password. Select Use TLS (GMail) or Use SSL (AT&T) if you use one of those.
Note: If you're using a Gmail account, you must set up an App Password. For steps, see Email and Text Setup Field Information.
Server Limits Emails

Select if your server restricts the number or size of incoming and outgoing email messages.

If an Error Occurs, Delay 30 Seconds and Retry Once

If your email server experiences an error, you can request that the PDS program try to resend after a 30-second delay.

Disconnect and Reconnect After Every Email

Select if you want your server to disconnect and reconnect after sending each email.

Sending Emails from a Record

Select whether to open your default email program or the simple email dialog when sending email within the program. We recommend that OnDemand users use the simple email option.

Text Message Provider Setup

You can maintain a list of cellular providers and their corresponding message server addresses.
CAUTION: To send text messages, you must enter the proper information on the Email Server Setup tab, as the messages are delivered by email to the cellular provider.

Here is the information for some text providers. Note that some providers use the same server address. To locate information for other providers, contact the provider.

Provider NameProvider Server Address
Alltelmessage.alltel.com
AT&T txt.att.net
BellSouthbellsouth.cl
Boost Mobile myboostmobile.com
Cingularcingularme.com
Cricket Mobilesms.mycricket.com
Hawaiian Telcomhawaii.sprintpcs.com
MetroPCS MyMetroPCS.com
Nex-Techsms.nextechwireless.com
Nextel messaging.nextel.com
Page Plusvtext.com
Qwest Wirelessqwestmp.com
Republic Wirelesstext.republicwireless.com
Revolmms.revolicon.com
Simple Mobilesmtext.com
Spectrum Mobilevtext.com
Sprintmessaging.sprintpcs.com
Straight Talkvtext.com
SunComtms.suncom.com
T-Mobile tmomail.net
Telus Mobility msg.telus.com
Ting message.ting.com
US Cellularemail.uscc.net
USA Mobilityusamobility.net
Verizon vtext.com
Viaero viaerosms.com
Virgin Mobilevmobl.com
Voyager Mobiletext.voyagermobile.com
Xfinity Mobile vtext.com