MissionInsite Software Services Agreement

This Software Services Agreement contains the legal terms and conditions that govern your use of and access to MissionInsite, as well as any related intellectual property. Please review this carefully before using our Services.

About This Agreement

ACS Technologies Group, Inc., and its affiliates, their officers, directors, employees, or agents (collectively referred to as "ACST") create software solutions to help churches, schools, and other faith-based organizations fulfill their missions. You may be a visitor ("Visitor") to our websites ("Websites") or a customer ("Customer" or “Licensee”) who purchased or is using our products and services (collectively, "Services").

We have a direct relationship with some of our Customers where they have an account or a site and pay for our Services (e.g. denominational alliances, diocese, organizations, churches, parishes). These Customers may share licensed access to their account or site with authorized churches, organizations, or individuals. They are all considered our Customers, but we have different responsibilities to those with which we have direct relationships. We’ll specify when we’re referring to Visitors and particular kinds of Customers, otherwise we’ll refer to "you" generally.

ACST is the developer of MissionInsite. Our Services are designed to help our Customers manage administrative duties, provide demographic data to plan for growth, and communicate with each other in a secure, online environment (e.g. chat, messaging, email or by sharing posts and events).

Using MissionInsite

As part of this Agreement, the Customer must review and adhere to ACST's Privacy Policy and Terms of Service. The Customer also agrees to use content as set forth in our Intellectual Property Policy, which outlines what is and isn’t allowed as it relates to:

  • ACST Intellectual Property
  • ACST Content
  • Prohibited Content
  • Sharing Content Online
  • Third-Party Content

Customer data that is stored in connection with our Services belongs to the Customer. The Products store data locally and the Customer is responsible for managing, securing, and backing up their data. For more information about how we can help keep Customer data secure, visit Data Security FAQ.

When a Customer invites others to participate in MissionInsite, the Customer agrees to manage the data entered into their MissionInsite site. The Customer is also fully and solely liable for the actions of those who use their MissionInsite site.

Authorized use of MissionInsite

Customers may share licensed access to their account or site with authorized churches, organizations, or individuals identified during the purchase process.

Information secured through MissionInsite is intended for the purpose of mission planning alone. It is expressly forbidden to use MissionInsite for any other purpose, including personal reasons, or used by any organization that is not designated as an authorized church or organization by the Customer. Sharing your username or password with anyone else is prohibited. Failure to abide by these terms is a violation of this agreement and may result in the loss of access to MissionInsite.

Payment for Services

We prefer that Customers set up recurring electronic payments, either via bank draft, (ACH/EFT or PAD), or Credit Card to pay for access and use of the Services.

If you pay by ACH/EFT or PAD, and your account has insufficient funds, ACST will charge at minimum a $30 fee for each such occurrence. Your bank may charge you a returned item fee as well.

MissionInsite is a software as a service ("SaaS") Web-based product created by ACST. MissionInsite identifies focus areas to help our Customers grow by using complex, aggregated, third-party demographic data.

Pricing and Price Increases

Pricing is based on the package you select. Current pricing terms are maintained in ACST systems, and reflect the Customers preferences for Services.

ACST may increase prices from time to time for MissionInsite. We try to be sensitive to any budget constraints you may have, and we will notify you well in advance so that you can make any desired adjustments.

Warranty

MissionInsite is hosted on Amazon Web Services ("AWS"). Historically, ACST has been able to maintain uptime of over 99.99%. We monitor critical systems from multiple locations and collect historical data to ensure all systems function at peak efficiency. We analyze performance trends to help us identify potential problems before they affect you.

We offer MissionInsite on an "as is" and "as available" basis, to the maximum extent permitted by law. For more information, please review the Limitation of Liability and Force Majeure section in our Terms of Service.

Packages and Features

MissionInsite offers three main packages:

  1. Network where access is granted to an agency and all its affiliated churches.
  2. Office where access is designated for the agency only.
  3. Radial is sold directly to churches.

Additionally, we offer a package that is made specifically for non-profits. Address lists are available from within MissionInsite, and some demographic reports are available for public purchase.

Term and Termination

When the Customer determines that Services are no longer needed, the term will continue until the end of the current Billing Period and the Agreement is terminated.

To cancel this Agreement, please call 1-800-736-7425. You must be authorized to make account changes and are responsible for paying any outstanding payments. You will be requested to complete a brief exit interview before terminating this Agreement.

Relationship of the Parties

ACST is an independent contractor and the Customer agrees that no partnership, joint venture, or agency relationship exists between the two parties.

Notice

All notices under this Agreement shall be in writing and delivered electronically.

Customers, you are responsible for making sure ACST has the correct contact information to reach you. If you need to change your communication preferences with us, please call Support at 1-800-669-2509. We’ll need to know your name, email address, site number, and the details of your request.

Legal Disclaimer

ACST DOES NOT REPRESENT THAT ANY CONTENT, INFORMATION, SUGGESTIONS, RECOMMENDATIONS OR OTHER ADVICE PROVIDED WILL BE SAFE, APPROPRIATE, OR EFFECTIVE, AND ARE PROVIDED SOLELY FOR GENERAL INFORMATIONAL PURPOSES. NO ADVICE PROVIDED BY ACST CONSTITUTES LEGAL, ACCOUNTING OR OTHER PROFESSIONAL ADVICE. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT ANY RELIANCE ON ANY SUCH ADVICE, CONTENT OR INFORMATION IS STRICTLY AT YOUR OWN RISK. ACST DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE CONTENT OR INFORMATION PROVIDED. TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL ACST, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR, AND YOU HEREBY HOLD EACH OF THE FOREGOING HARMLESS FROM, DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF ANY ADVICE, CONTENT OR INFORMATION MADE AVAILABLE TO YOU.

Miscellaneous 

No changes or modifications or waivers to this Agreement will be effective unless in writing and signed by both parties. If you have any questions about this Agreement, please contact 1-800-736-7425.