Support Desk Closed for the Holidays
The MinistryPlatform Support Desk will be closed three days for Christmas and on New Year's Day. The Support team will not be actively monitoring tickets or live chats.
The Support Desk will be closed the following days:
- Wednesday, December 24
- Thursday, December 25
- Friday, December 26
- Thursday, January 1, 2026
However, if there is an emergency, you are not out of luck! You can call 843-413-8400 and leave a detailed voicemail message per the on-call instructions. From the voicemail, we are notified and will work to assist you as best as possible.
Note: Hourly rates are likely to apply if off-hours assistance is provided, as defined by your Service Level Agreement.
The Support Desk will open again on Monday, December 29th and then on Friday, January 2nd, 2026.