Individuals must pay outstanding invoices through the My Invoices widget. It can be helpful to remind people when they have an outstanding balance. To do this, use the Not Paid In Full view on the Invoices page to select the people for a specific Event who have outstanding balances. Then create an email template linking to the My Invoices widget page on your website, and include instructions on how they can pay their invoice. One option is to merge the [Invoice GUID] into the email so your congregants don't need to log in to pay their invoice.