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Release Seats from a Seat Owner

Administrators reclaim unneeded seats from a seat owner when a team leader has too many granted seats or no longer needs them.

  • Event admins with the Can Manage ALL Trip Information permission can do this.
Only unassigned seats can be released. Seats already assigned to participants must be unassigned before they can be released.
Warning: The seat owner will lose ownership of these seats and it cannot be recovered. This is permanent.
  1. In the top menu, click Events > My Events.
  2. Click to open the trip.
  3. On the left menu, click Reserved Seats.
  4. Select the seat owner you want to release seats from.
  5. Toggle the numbers to indicate how many seats per member type you're releasing, then click Next.

    Reserved Seats page showing seat owner selection and toggles to set how many seats to transfer for each member type
  6. Review and click Release Seats to confirm.

    Confirmation screen summarizing the number of seats to release and the Release Seats button
The seat counts update dynamically. The released seats are removed from the seat owner and returned to the organization's available pool.