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RealmMinistryPlatformPDSACSAccountingGivingConnectShepherdGrowth MethodGo MethodMissionInsiteGatherHeadMaster ChildcareTrust Center
RealmMinistryPlatformPDSACSAccountingGivingConnectShepherdGrowth MethodGo MethodMissionInsiteGatherHeadMaster ChildcareTrust Center

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Gather Settings

Changing Your Password

View and manage your Gather user settings, such as your password and two-step verification, and organization settings, such as organization billing, support requests, and authorized users.

When you make updates to your user settings, these changes are reflected across all of the connected products under your ACST subscription.

Update Your User Account

Change your personal account settings, including your display name, password, and two-step verification.

Changes made to your user account settings impact just the individual signed into the account. If you turn on two-factor authentication to add additional protection to your account, it does not impact anyone else.

  1. Click your profile in the top-right corner.
  2. In the drop-down menu, click Your User Account Settings.This will open your settings in a new browser tab.
  3. Enter your sign in information again for security purposes.
  4. Make changes to your user account:
    1. Click Edit next to your name to change your account's display name.
    2. Under Security click Change Password to update your account's password.
    3. In the Two-Step Verification section, you can turn additional account protection on or off. When enabled, it requires an extra step to login in such as sending a text to your phone or email, or using touch ID.
  5. To save your changes, click Done.

Organization Account Management

With proper access, staff and administrators can view and update your organization's settings, including billing, subscriptions, and permissions, case management, file management, and more.

  • Only designated church or parish administrators, or their authorized representatives, can make inquiries or manage the organization's account.
  • If you do not have access to a section and you think you should, contact your church or parish administrator. An authorized administrator can update permissions or contact our support team for assistance.
You have access to information and data based on the permissions assigned in our company's customer relationship management system. If you have access to multiple sites, for example, some paid staff work for multiple churches or parishes, you will be able to view all sites for which you have permissions.
CAUTION: Account administrators have access to sensitive information such as billing, subscriptions, contact information, and permissions. Please make sure only current, authorized contacts have access to your ACST account.
These sections include:
  • Security & Fraud Prevention — Correct personal and payment details helps us verify your identity, reducing the risk of unauthorized access or fraudulent transactions on your account.
    • Keep your contact information up-to-date
    • When saying goodbye or welcoming new staff, update your organization's designated contacts, ensuring only authorized staff can make changes to your account.
    • Update payment information.
    • View updates made to your account information via a change log.
  • Accurate Communication — Up-to-date addresses, phone numbers, and email ensures you receive important service notifications and avoid missed payments, expired services, or unnoticed account issues.
  • Smooth Service Experience — Keeping your information current ensures timely notifications, uninterrupted subscriptions, and personalized service.
    • File Uploads / Downloads
    • Updates & Drivers
    • View the products and services your organization is subscribed to.
    • View and pay invoices
    • Manage cases
  1. Click your name in the top-right corner. (Make sure you are not on a Connect page.
  2. Click Organization Settings in the drop-down menu.
  3. Click the section you want to view or manage. This will open a new browser tab.
  4. From there, you can view or update the areas you have permission to access.

Last updated: February 27, 2026