Refund a Pending Payment
Issue a refund for a pending payment.
- In the top-left corner, click your ministry hub then Giving. Then click .
- On the Payments tab, click Pending.
- Click on the same row as a payment and select Issue Refund.
- Enter a reason for the refund.
- Click Issue Refund.
Refund a Processed Payment
Issue a refund for a processed payment.
- In the top-left corner, click your ministry hub then Giving. Then click .
- On the Payments tab, click Processed.
- Click on the same row as a payment and select Issue Refund.
- Enter a reason for the refund.
- Click Issue Refund.