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Edit a Pending Payment

Edit a pending payment.

  1. In the top-left corner, click your ministry hub then Giving. Then click Payments.
  2. On the Payments tab, click Pending.
  3. Click the ellipsis icon on the same row as a payment and select Edit.
  4. Enter and select the contributor's Name or Giving Number.
  5. Optional: If a payment is split across funds, you can click x to remove a split.
  6. Optional: If you need to split the payment across funds, click Split.
    1. Select a Fund.
    2. Enter the Amount and edit the other amounts, so the total doesn't increase or decrease.
    3. Optional: Enter a Memo.
  7. Optional: Select Nondeductible on the payment or any splits as necessary.
  8. Click Save.
    Note: If you need to change the total amount, you must refund the pending payment and have the contributor reenter it.

Edit a Processed Payment

Edit a processed payment.

  1. In the top-left corner, click your ministry hub then Giving. Then click Payments.
  2. On the Payments tab, click Processed.
  3. Click the Vanco Batch # containing the payment you want to edit.
  4. Click the ellipsis icon on the same row as a payment and select Edit.
  5. Make any necessary changes, then click Save.
    Note: If the amount needs to be changed, you must refund the processed payment and have the contributor reenter it.