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Edit a Pending Payment

Edit a pending payment.

  1. In the top-left corner, click your ministry hub then Giving. Then click Payments.
  2. On the Payments tab, click Pending.
  3. Click the ellipsis icon on the same row as a payment and select Edit.
  4. Make any necessary changes, then click Save.
    Note: If the amount needs to be changed, you must refund the pending payment and have the contributor reenter it.

Edit a Processed Payment

Edit a processed payment.

  1. In the top-left corner, click your ministry hub then Giving. Then click Payments.
  2. On the Payments tab, click Processed.
  3. Click the Vanco Batch # containing the payment you want to edit.
  4. Click the ellipsis icon on the same row as a payment and select Edit.
  5. Make any necessary changes, then click Save.
    Note: If the amount needs to be changed, you must refund the processed payment and have the contributor reenter it.