System Requirements, (aka Recommended Requirements) are important documents that, if incorrect, out of date, or not approved can create a buzz saw incident in the support department.

Customers generally make decisions about hardware purchases and software upgrades based upon accurate system requirements.

Most cloud-based products have Browser Requirements that inform the customer of supported desktop and mobile operating systems and browsers. It's good practice to use these documents to encourage users to maintain hardware and software updates.

• The person making the request should enter the suggested change in JIRA and copy the Client Technology Manager in support.

• All changes, no matter how small should be approved and proofed by the Client Technology Manager.
• Use a concept or reference topic for system requirements.