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ACH CompanyBatch Control Record Has 1 Error

When trying to create an ACH file in Contributions, this error displays:

ACH company/batch control record has 1 errors, entry hash is invalid.

  • Products affected: Contributions

  • Versions affected: Any

The account and bank transit numbers for individuals in Checking Account Maintenance are not valid.

  1. Under Advanced Tools, click the Settings tab.
  2. In the drop-down list, select Contributions and click Go
  3. On the Checking Account Maint tab, double-click all individuals' names to verify that they have valid account and transit numbers entered.