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Contributions Troubleshooting

Vanco Payment Error Codes

A Vanco payment error code displays. What does this mean?

Error Codes and Descriptions
Error CodeDescription
10Invalid User ID/Password combination
11Session Expire
25All default address fields are required
32Name is required
33Unknown bank/bankpk
34 Valid Payment Type is required
35Valid Routing Number is Required
63Invalid Start Date
65Specified fund reference is not valid
66Invalid end date
67Transaction must have at least one transaction fund
68User is inactive
69Expiration Date Invalid
70 Account type must be "C", "S" for ACH, and must be blank for credit cards
71Class Code must be PPD, CCD, TEL, WEB, RCK, or blank
72Missing Client data: Client ID
73Missing Customer data: Customer ID or Name or Last Name and First Name
74PaymentMethod is required
76Transaction Type is required
77Missing Credit Card Data: Card # or Expiration Date
78Missing ACH Data: Routing # or Account #
79Missing Transaction Data: Amount or Start Date
80 Account Number has invalid characters in it
81Account Number has too many characters in it
82Customer name required
83Customer ID has not been set
86NextSettlement does not fall in today's processing dates
87Invalid FrequencyPK
88Processed yesterday
89Duplicated Transaction (matches another with payment method and next settlement)
91Dollar amount for transaction is over the allowed limit
92INvalid client reference occurred- Transaction will not process.
94Customer ID already exists for this client
95Payment Method is missing Account Number
101Dollar Amount for transaction cannot be negative
102Updated transaction's dollar amount violates amount limit
105 PaymentMethod date is not valid yet
125Email Address is required
127User is not proofed
134User does not have access to specified client
157Client ID is required
158Specified Client is invalid
159Customer ID required
160Customer ID is already in use
161 Customer name required
162Invalid Date Format
163Transaction type is required
164Transaction type is invalid
165Fund required
166Customer required
167Payment method not found
168Amount Required
169Amount exceeds limit. Set up manually.
170Start date required
171Invalid start date
172End date earlier than start date
173Cannot prenote a credit card
174Cannot prenote processed account
175Transaction pending for prenote account
176Invalid account type
177Account number required
178Invalid routing number
179Client doesn't accept credit card transactions
180Client is in test mode for credit cards
181Client is canceled for credit cards
182Name on credit card is required
183Invalid expiration date
184Complete billing address is required
195Transaction cannot be deleted
196Recurring telephone entry transaction is not allowed
198Invalid state
199Start date is later than expiration notice
201Frequency required
202Account cannot be deleted, active transaction exists
203Client does not accept ACH transactions
204Duplicate transaction
210Recurring credits NOT allowed
211On Hold/Canceled customer
217End date cannot be earlier than the last settlement date
218Fund ID cannot be W, P, T, or C
223Customer ID not on file
224Credit card credits NOT allowed - must be refunded
231Customer not found for client
232Invalid account number
233Invalid country code
234Transactions are not allowed from this country
242Valid state required
251Transactionref required
284User has been deleted
286Client is not set up for international credit care processing
296Client is canceled
328Credit pending - cancel date cannot be earlier tan today
329Credit pending - Account cannot be placed on hold until tomorrow
341Cancel date cannot be greater than today
344Phone number must be 10 digits long
378Invalid loginkey
379 Requesttype unavailable
380Invalid Sessionid
381Invalid Clientid for Session
383Internal handler error. Contact Vanco services
384Invalid RequestID
385Duplicate RequestID
390Requesttype not authorized for user
391Requesttype not authorized for client
392INvalid value format
393Blocked IP
395Transactions cannot be processed on weekends
404Invalid date
410 Credits cannot be WEB or TEL
420Transaction not found
431Client does not accept international credit cards
432Cannot process credit card
434Credit card processor error
445Cancel date cannot be prior to the last settlement date
446End date cannot be in the past
447Masked account
469Card number not allowed
474MasterCard not accepted
475Visa not accepted
476American Express not accepted
477Discover not accepted
478Invalid account number
489Customer ID exceeds 15 characters
490Too many results, please narrow search
495FIeld contains invalid characters
496Field contains too many characters
497Invalid ZIP code
498Invalid city
499Invalid Canadian Postal Code
500Invalid Canadian Province
506User not found
511Amount exceeds limit
512Client not set up for credit card processing
515Transaction already refunded
516Cannot refund a refund
517Invalid customer
518Invalid payment method
519Client only accepts debit cards
520Transaction max for account number reached
52130 day max for client reached
523Invalid login request
527Change in account/routing # or type
535SSN required
549CVV2 Number is required
550Invalid client ID
556Invalid banking information
569Please contact this organization for assistance with processing this transaction
570City required
571ZIP code required
572Canadian province required
573Canadian postal code required
574Country code required
578Unable to Read Card Information. Please Click "Click to Swipe" Button and Try Again.
610Invalid Banking Information. Previous Notification of Change Received for this Account
629INvalid CVV2
641Fund ID not found
642Request amount exceeds total transaction amount
643Phone extension required
645Invalid ZIP code
652Invalid SSN
653SSN Required
657Billing state required
659Phone number required
663Version not supported
665Invalid billing address
666Customer not on hold
667Account number for fund is invalid
687Fund Name is currently in use. Please choose another name. If you would like to use this Fund Name, go to the other fund and change the Fund Name to something different.
688Fund ID is currently in use. Please choose another number. If you would like to use this Fund ID, go to the other fund and change the Fund ID to something different.
678Password expired
705Please limit your date range to 30 days
706Last digits of account number required
721MS transaction amount cannot be greater than $50,000
725User ID is for web services only
730Start date required
734Date range cannot be greater than one year
764Start date cannot occur in the past
800The customer ID does not match the given CustomerRef
801Default payment method not found
838Transaction cannot be processed. Please contact your organization
842Invalid PIN
844Phone number must be 10 digits long
850Invalid authentication signature
857 Fund name cannot be greater than 30 characters
858Fund ID cannot be greater than 30 characters
859Customer is unproofed
862Invalid start date
956Amount must be greater than $0.00
960Date of birth required
963Missing field
973No match found for these credentials
974Recurring return fee not allowed
992No transaction returned within the past 45 days
993Return fee must be collected within 45 days
994Return fee is greater than the return fee allowed
1005Phone extension must be all digits
1008We are sorry. This organization does not accept online credit card transactions. Please try again using a debit card.
1047Invalid nvpvar variables
1054Invalid debit card only
1067Invalid original request ID
1070Transaction cannot be voided
1073Transaction processed more than 25 minutes ago
ACS
Financial Suite
People Suite
Employee

Last updated: May 13, 2024