View Contacts with Bounced Statements
Even if you e-mail statements, you must generate paper statements for those who don't have an e-mail address or elected not to receive statements by e-mail.
If an email bounces, you must generate a paper statement..
A bounced e-mail message means the e-mail you sent was returned as undeliverable. This occurs if a contributor or customer has changed e-mail addresses or their inbox is full.
You can view a report of bounced contacts in Constant Contact, so that you can resend the statements via mail and contact those individuals for their correct e-mail addresses.
- Log in to Constant Contact.
- On the Constant Contact Home Page tool bar, click Email.
- In the email list, click an email name.
- Under Email Stats, click on the number for bounces.