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Retrieve Bug Reports After Closing ACS

This troubleshooting guide provides steps to retrieve a Bug Report after it is closed in the ACS People Suite and ACS Financial Suite software, applicable to any version. The guide explains how the program enters the bug report's details into a Bugreport.txt file in the C:\WINACS folder, which can be accessed even after the Bug Report window is closed.

I would like to retrieve a bug report after it is closed in the software.

  • Products affected: ACS People Suite, ACS Financial Suite

  • Versions affected: Any

When an error message displays with a Bug report, the program enters the bug report's details into Bugreport.txt in the C:\WINACS folder.

If you closed the Bug Report window before sending, open the Bugreport.txt file to see the details of the error message. The contents display in Notepad.