Resolving "File Access Denied" or "test.ini Unavailable" Errors During Installation
This troubleshooting guide provides solutions for "File Access Denied" or "test.ini Unavailable" errors that may occur during the installation of ACS on a new machine. The issue is typically caused by read-only permission rights in the sub-folders under X:\Acsnet. Remedies include ensuring full access to the X:\ACSNET and C:\WINACS directories for all network users and considering the exclusion of these directories from real-time virus scanning.
When trying to install ACS on a new machine, these errors display:
File access denied. C:\Windows\test.ini could not be opened
Products affected: Installation- ACS People Suite and ACS Financial Suite
Versions affected: Any
This occurs because the sub-folders under X:\Acsnet have read-only permission rights. For ACS to work properly, all network users need full access to the X:\ACSNET and C:\WINACS directories. X represents your network drive letter.
Your network technician can check your network rights and file permissions. To learn more about this, see Microsoft's articles on File Sharing Essentials for Windows. You may also consider excluding above directories from real-time virus scanning and rebooting in safe mode.