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Reports or Printer Setup do not Respond in ACS

The issue of Reports and Printer Setup not responding in ACS People or Financial Suites is often caused by an inactive printer being selected as your Windows default printer. This affects any version of ACS People Suite and ACS Financial Suite. The solution is to change your default printer to an active one.

Reports and Printer Setup do not respond in ACS People or Financial Suites, and I have to end the task to exit the program.

  • Products affected: ACS People Suite, ACS Financial Suite

  • Versions affected: Any

An inactive printer is selected as your Windows default printer. To resolve this issue, change your default printer to an active printer.