Facility Scheduler Error on Login
Resolving the "Facility Scheduler has encountered a problem and needs to close" error by adjusting Windows font size and system time settings.
When logging into ACS Facility Scheduler, this error displays:
"Facility Scheduler has encountered a problem and needs to close."
Products affected: ACS Facility Scheduler
Versions affected: Multiple Versions
To resolve this issue, change the Windows® font size, then change the computer's time.
For Windows 7:
- On the Windows taskbar, click Start.
- Click Control Panel, then Display.
- Select Smaller - 100%.
- Click Apply.
- To see the change, click Log off now, then log back in.
For Windows 8.1:
- On the Windows desktop, click the Start button in the lower-left corner of the screen. The Start screen displays.
- Click the arrow button. The Apps view displays.
- Click Control Panel.
- Click Appearance and Personalization.
- Click Display.
- Under Change the size of all items, slide the arrow to Smaller.
- Click Apply.
- In the lower right corner of your monitor, double-click the clock. The Date and Time Properties window displays.
- Edit the time to match your time zone above.
- Click Apply, then OK.