Errors display when installing or logging into Facility Scheduler
Common installation and login errors for ACS Facility Scheduler, including invalid site number and object reference issues, along with the solution for time discrepancy errors.
When trying to install ACS Facility Scheduler, these errors display:
"The site number is not a valid site number."
System.NulReferenceException: Object reference not set to an instance of an object. at AcsTech. Client.Deploy.AcsDeployment.Update(Boolean silent) at AcsTech.Client.Deploy.AcsDeployment. Update() at AcsTech.Client.Win.Main.Program.Main()
When logging into Facility Scheduler, this error may display:
"Signin.error.unknown."
Products affected: ACS Facility Scheduler
Versions affected: Multiple Versions
Your computer time is more than five minutes different from the ACS Server.
To resolve the issue, change your computer time to match the ACS Server Time. The system is considerate for time discrepancies within five minutes.
- In the lower right corner of your monitor, double-click the clock. The Date and Time Properties window displays.
- Edit the time to match your time zone above.
- Click Apply, then OK.