Sign In Troubleshooting
I cannot sign in. How do I reset my password?
If you don't receive the invite email, check your spam folder in your email application. Also, ensure you are checking the email account you associated with your account. For example, if your church originally signed you up using tigercountry@example.org and you later connected your gmail account samt@gmail.com, your password reset is going to tigercountry@example.org.
If you sign in using a Google account and have forgotten your Google password, see Google's Change or reset your password article. Once you change your password in Google, you'll use this password to log into Realm .If you sign in using an Apple account and have forgotten this password, see Apple's Change your Apple Account password article. You'll use your new password to log into Realm.
If you sign in using a Microsoft account and have forgotten this password, see Microsoft's article Reset a forgotten Microsoft account password. You'll use your new password to log into Realm.
I don't see the password reset email in my Inbox.
- Your email spam folder.
- Any spam blockers such as Unroll.me.
- Your email provider's Promotions or Updates folders.
- Spam Blockers provided by your Internet Service Provider (Verizon, Spectrum.