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Two-Step Verification

Manage Your Verification Methods

Set up two-step verification with a passkey, email, or text message, and add or remove verification methods.

Two-step verification adds a second step after you sign in. You can set up more than one method and choose which one to use each time. If you have responsibilities, two-step verification is required, so you can add or change methods but can't turn it off or remove your last method.

If you can't sign in because you've lost access to your verification method, use a recovery code.

If you've lost your recovery codes, you can't get them back. Ask your church to contact Support, who can reset your two-step verification. Then sign in and set it up again.

  1. Click your profile in the top-right corner, then click Your User Account Settings.
    Your settings open in a new browser tab. Enter your sign-in information again for security purposes.
  2. In the Two-Step Verification section, turn on Two-step verification is currently OFF and confirm, if it isn't on already.
  3. Do one of the following:
    • Passkey: Click Passkey, then follow the prompts on your device. Depending on your device, you might use your fingerprint, face recognition, or screen lock.
    • Email: Click Verification Email. Open the verification email, copy the code, enter it, and click Verify.
    • Text: Click Text Message. The first time, enter your mobile number. Enter the code we text you, and click Verify.
    • Remove a method: In Remove methods, click the trash can icon next to the method. You need at least one method left.
  4. If you see recovery codes, save them somewhere safe but accessible.
    You can use a recovery code to sign in if you lose access to your verification methods.
  5. Click Confirm or Done.
If you ever get a verification code you didn't ask for, someone may be trying to sign in as you. Change your password as soon as you can.

Last updated: November 11, 2026