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RealmMinistryPlatformPDSACSAccountingGivingVancoConnectShepherdGrowth MethodGo MethodMissionInsiteGatherHeadMaster ChildcareTrust Center

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Two-Step Verification

Use a Two-Step Verification Recovery Code

If you don't have access to your two-step verification method, you may be able to use previously generated recovery codes.

You'll need one of the recovery codes you generated during the initial setup of two-step verification.
If you cannot access the email address or mobile device you use for two-step verification, you can use a recovery code.
  1. Sign in to Realm.
  2. Click Add/Update Method.
  3. Click Use a Recovery Code.
  4. Enter your recovery code in the text box and click Use recovery code.
  5. You can now add or remove a method of two-step verification, or click Done to sign in.

If you've lost your recovery codes, you can't get them back. Ask your church to contact Support, who can reset your two-step verification. Then sign in and set it up again.

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Last updated: November 11, 2026