What would you like to know more about?

Support

We offer a variety of support options to handle many of your how-to questions. If self-service options do not answer your questions, our support specialists can talk you through in-depth, personalized troubleshooting.

Self-Service Options
Search this Help Center, share feedback, or ask the community. When you're using Realm, you can find content specific to the product page you're on. In the upper-right corner, click the Help icon for assistance.
Contact Support
Below your ministry hub, click Support. On the Support page, you can locate your site number, and see how to get in touch with our support or sales department. You can also share your screen with a support representative, when advised. Our support specialists are available Monday - Thursday, 9:00 a.m. - 7:00 p.m. EST/EDT, and Friday, 9:00 a.m - 5:00 p.m. EST/EDT.

My Account
Manage your account, billing, and support in one place. Your site number and PIN are required to sign in.