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Check In an Unscheduled Attendee

Check in someone who isn't scheduled or pre-registered for an event.

  • Only available to administrators and users who have the Launch Check-In Kiosks permission.

If someone arrives who isn't on the list, you can still add them to the event and check them in. How you add them depends on the kiosk type.

  1. In the top-left corner, click your site name then Realm. Then click Check-In.
  2. Point to the kiosk, click the ellipsis icon, select Launch Kiosk, then select an assisted kiosk mode.
    Note: An unscheduled attendee can't be added at a self-check-in kiosk. If the event allows named guests and they were added through the event registration window, they check in the same as everyone else.
  3. Enter the full name, last name, check-in number, or last four digits of the phone number of the attendee, and click Enter.
  4. Add the attendee to the event.
    • On a group kiosk. If a list of matching individuals appears, choose one. Click Add to Event, select an event, and click Add to Events.

    • On a registration kiosk. Click Add Guest, complete the required fields, and click Register. Then select the event name.

      Registration Type appears here for guests who did not pre-register. Registration types are set up when you create a registration event and are typically used to offer discount categories. For details, see Add a Registration Type.

  5. Click Check In <number of> People.

Badges print to your browser's default printer and measure 2-5/16" x 4".