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Deactivate Users

In Manage Users, you can deactivate users.

Deactivated users cannot access any applications, and if you deactivate a guest user, that user still has all permissions in other agencies. To do this, you must be an Agency/User Manager.
  1. In the Control Center, click Navigate Home.
  2. Under Administration and Tools, click Manage Users
  3. In the grid, locate the user you want to deactivate. You can look up individuals by user name, e-mail, first name, or last name.
  4. Beside the user you want to deactivate, click Actions, then click Deactivate.
  5. When the confirmation message displays, click OK.

The user is now deactivated.

To activate a deactivated user, beside the user you want to activate, click Actions, then click Activate.