September 30, 2026
Release 2026.20 adds a way to reconnect Planning Center, corrects participant funding totals after a refund, keeps email addresses when profiles are merged, stops duplicate emails, and lets group leaders complete their own requirements from Classic View.
Reconnect Planning Center Online
If the connection between Go Method and Planning Center Online stops working, you can now reconnect it yourself. On the Planning Center Online integration page, click Reconnect, and then have a PCO administrator sign in and approve access. Your integration settings stay in place. See Planning Center Online .
- Restore donation syncing without contacting Support.
- Donations that were waiting to sync are sent to PCO after you reconnect, so none are skipped.
If donations from Go Method haven't been appearing in PCO, reconnect now. Use Reconnect rather than turning the integration off and on again, which skips donations that haven't synced yet.
Funding, Email, and Requirement Corrections
| Issue | What was corrected |
|---|---|
| A participant's funding total didn't match after a refund | After a donation refund, a participant's Funding page could still show the higher total while the Team Members list showed the correct one. Refunds now reduce the participant's total so it matches everywhere. Totals affected by this issue have been corrected. If a participant's total still doesn't look right, contact Support. |
| Merging profiles removed the email address | When you merged two profiles for people who didn't sign in with an email address, the merged profile lost its email address, even though both original profiles had one. A merge now keeps the kept profile's email address, or the other profile's address if the kept profile doesn't have one. Email addresses removed before this correction aren't restored, so re-enter them on any affected profiles. |
| People received the same email more than once | Some emails, including New Applicant notifications, reference reminders, and registration thank-you emails, could be sent several times, minutes apart. Each email now sends once. |
| Group leaders couldn't sign their own document from Classic View | When a participant who leads a group selected their name in the Classic View trips list, Go Method opened the leader view of their profile, which showed "Nothing to see here! Document has not been signed." instead of a way to sign. Selecting your own name now opens your dashboard, where you can complete Sign Document, Reference, and Background Check requirements. Selecting another group member's name still opens their profile. |
| Some people couldn't request a background check after paying | Some people who had already paid the background check fee saw "Name already has a background." when they tried to continue, and couldn't request their check. People who have paid can now request their background check. |
This release also includes performance improvements and other behind-the-scenes fixes.