Background Checks

There's a new Integrations menu item waiting for you. When you're ready to update your background check settings, go to Admin and select Integrations. That's your gateway to connect with Protect My Ministry, our trusted partner for Go Method background checks.

Edit or add new background check types to tailor them to your organization's needs. Once you've established a connection with Protect My Ministry, you'll find three background check types added by default. You can edit these default types by selecting their names, which allows you to edit their settings. To create a new background check type that meets your specific requirements, click Add New Background Check Type. This allows you to define the background check's parameters, such as customizing the request form, assigning a Package Service Code, setting an expiration date for the background check, and determining the cost.

Assign background checks to specific member types. From the Trip's page, select a member type and click User Requirements. Set the background check requirement to Yes and select the appropriate type for the member. From here, you can also add additional requirements like providing references and a pre-approval process.

Want to see all the background check requests in one place? Just head over to Admin, click on Reports, and then choose Background Checks. There, you'll find a list with everyone's name who needs to complete or already completed a background check. Plus, you'll get to see when the checks are due, how many attempts have been made, and the dates they were requested and completed.

Participants can only complete background checks when their trip requires it. In the past, participants could get their background checks done ahead of time, even before joining a trip. But with the new update, each member type can have specific background check requirements set for each trip. This way, participants will know exactly when they need to complete one. Participants can find their required background checks by going to their profile and clicking Background Check. Participants must pay before requesting a background check.