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Fix Duplicates from a Profile

Fix duplicate individual or business profiles.

  1. Locate and open the duplicate profile.
  2. On the Info tab, click the Possible Duplicate button.
  3. A pop-up window displays the two similar profiles. Decide whether to merge, delete, or ignore the profiles.
  4. If the profile has more than one possible duplicate, click the arrow arrow pointing to the right to view the similar profiles. You will need to repeat the process above, and resolve each one-at-a-time.